Office Administrator / Patient Care Coordinator

Location: Collingwood, ON
Company: Quaintrelle Medical Aesthetics

Quaintrelle Medical Aesthetics is a boutique medical aesthetics clinic dedicated to providing exceptional patient care in a welcoming, professional environment. We are looking for an organized, personable, and proactive Office Administrator to become an integral part of our growing team.

This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping a business running smoothly. Employment details (permanent or maternity leave coverage) will be discussed with the successful candidate.

What You'll Do

  • Welcome and assist patients with professionalism and warmth

  • Answer phones, emails, and patient inquiries

  • Manage appointment bookings and provider schedules

  • Coordinate patient follow-up appointments and communications

  • Process payments and maintain accurate patient records

  • Order and manage clinic inventory and supplies

  • Assist with day-to-day clinic operations and administrative tasks

  • Support the owner with business organization, scheduling, and operational projects

  • Help maintain a clean, organized, and efficient clinic environment

What We're Looking For

The ideal candidate is:

  • Friendly, polished, and professional

  • Exceptionally organized with strong attention to detail

  • Comfortable multitasking and prioritizing competing responsibilities

  • A confident communicator with excellent customer service skills

  • Self-motivated and able to work independently

  • Tech-savvy and quick to learn new software systems

  • Reliable, dependable, and discreet when handling confidential information

Qualifications

  • Previous experience in an administrative or office management role

  • Experience in a medical, dental, wellness, or aesthetics clinic is considered a strong asset

  • Strong computer skills and proficiency with Microsoft Office and online scheduling systems

  • Experience with electronic medical records or patient management software is an asset

  • Excellent written and verbal communication skills

What We Offer

  • Competitive compensation based on experience

  • Supportive, positive, and professional work environment

  • Opportunity to grow with a thriving medical aesthetics practice

  • Staff discounts on products and services

  • Ongoing learning and professional development opportunities

If you are passionate about delivering exceptional patient experiences and enjoy being the person who keeps everything organized and running smoothly, we'd love to hear from you.

Please submit your resume along with a brief cover letter telling us why you'd be a great fit for Quaintrelle Medical Aesthetics.